This page sets out the legal framework that governs your use of r377, including account access, transactions made via Nagad or Rocket, and the content available in our lobby. Access to r377 depends on your local law and the eligible regions we serve — read these terms before you open or continue using your account.
Account Terms
Jurisdiction Notice
User Rights
Policy Scope
TERMS IN FULL
Our Legal Position and Your Obligations
r377 operates as a mobile-first platform built for Bangladesh, and these terms apply each time you access the site, log in, or carry out a transaction. By using your account — whether to deposit via Nagad, transfer funds through Rocket, or browse the lobby — you confirm that you have read and accepted the conditions set out here. We reserve the right to update these terms when required by operational or regulatory changes; the version published on this page is the one in effect. Access to r377 is conditional on your eligibility under the laws of your jurisdiction. We do not make representations about legality in regions we have not verified, and it is your responsibility to confirm that using this platform is permitted where you are located. Certain features, payment rails, and account functions may be restricted or unavailable depending on your region. Where a conflict arises between a translated version of these terms and the English version, the English text takes precedence. If you continue to use r377 after a policy update is published, that constitutes acceptance of the revised terms. Questions about specific clauses can be directed to our support team through the contact routes listed on this page.
Nagad
Nagad deposits and withdrawals are subject to the transaction limits and verification steps shown in your account wallet.
Rocket
Rocket transfers follow the same account-level verification flow; limits are displayed at the point of transaction.
bKash
bKash is available as a deposit method where your account region supports it; check your wallet tab for current availability.
Bank Transfer
Bank transfer options, where shown, are subject to additional processing steps outlined in the payment section of your account.
POLICY COVERAGE
Where These Terms Apply
Not every part of r377 falls under the same policy clause. This section clarifies what is covered by these terms, what sits outside them, and where third-party rules take over. Understanding the scope helps you know where to direct a question or dispute.
Account Access
Login, registration, session management, and account security all fall within these terms. Any action taken while signed in to your r377 account is governed here, including changes to your profile and wallet settings.
Transactions
Deposits and withdrawals processed through Nagad, Rocket, or bKash are covered by these terms at the platform level. The payment provider's own terms also apply to the transfer itself and sit alongside ours, not beneath them.
Site Content
Game content, lobby pages, promotional notices, and editorial copy published on r377 are covered by these terms. We are responsible for what we publish; game mechanics and RTP data are the responsibility of the individual studio or provider.
Third-Party Services
External links, payment processors, and studio platforms operate under their own terms. r377 is not liable for the policies or conduct of third-party services accessed from our site, even where we have a commercial relationship with them.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options available to you at any point while your account is active. You can review your transaction history directly from the wallet section of your account — every deposit and withdrawal is logged there with a timestamp and method, whether that was Nagad, Rocket, or another supported rail. If any account detail is incorrect — your registered contact, your preferred payment method, or your profile information — you can update it from the account settings page without contacting support. For questions that go beyond self-service, our support team is reachable through the routes listed in the section below. If you believe a policy has been applied incorrectly to your account, you can raise a formal query and we will review it. We aim to respond to policy-related questions with enough detail for you to understand the outcome and, where relevant, what steps are available next.
Review Records
Your full transaction log is available in the wallet tab of your signed-in account. Filter by date or method to locate a specific Nagad or Rocket entry.
Correct Account Details
Update your registered email, phone number, or payment preference from the account settings page. Some changes may require identity verification before they take effect.
Raise a Policy Question
If a term is unclear or you believe it has been applied incorrectly, contact support with your account reference and the specific clause or transaction in question.
Request Account Support
For access issues, locked accounts, or payment disputes, reach our team through live chat or the support email listed on this page. Have your account details ready to speed up the review.
CONTACT ROUTES
How to Reach Us on Policy Matters
For any question about these terms, your account rights, or a specific transaction, use one of the contact routes below. We handle policy queries separately from general account support to make sure they reach the right team.
Live Chat
Open the chat widget from any page while signed in to your account. Describe your policy question and include your account reference so the team can pull up the relevant record.
Support Email
Send a written query to our support address, which is listed in the contact section of your account dashboard. Email is the recommended route for formal policy disputes or requests for written confirmation.
Help Centre
The help centre, accessible from the footer of every page, contains published answers to common policy questions. Check there first — many account and payment queries are resolved without needing to contact the team directly.
DATA AND SECURITY
How We Handle Your Data and Account Security
We take a straightforward approach to the data your account generates and the security measures that protect it. Here is what that looks like in practice.
Data Handling
We collect only the information needed to operate your account — registration details, transaction records, and session data. We do not sell your personal data to third parties. Retention periods follow the requirements of the jurisdictions in which we operate.
Cookies and Tracking
We use cookies to keep your session active, remember your preferences, and understand how the lobby is used. You can manage cookie settings from the banner shown on your first visit or from your browser settings at any time.
Account Security
Your account is protected by password authentication and, where enabled, a second verification step. If you notice activity you did not authorise, change your password immediately and contact support through live chat or email.
Policy Changes and Contact
When we update this policy, the revised version is published here with the effective date. To request a change to your stored data or ask about retention, contact us via the support email listed in your account dashboard.
POLICY FAQ
Common Questions About These Terms
Answers to the questions we hear most often about r377's legal terms, your rights, and how to act on them.
Does using r377 mean I have accepted these terms?
Yes. Accessing your account, making a deposit via Nagad or Rocket, or browsing the lobby all constitute acceptance of the terms published on this page. If you do not agree, you should not continue using the platform.
How do I know if r377 is available in my region?
Access depends on your local law and the eligible regions we serve. We do not confirm legality for specific locations. It is your responsibility to check whether using an online gaming platform is permitted under the laws where you are located before opening an account.
Can I see a record of every transaction on my account?
Yes. Your full transaction history is available in the wallet section of your signed-in account. Each entry shows the date, amount, method — such as Nagad or Rocket — and status. You do not need to contact support to access this record.
What happens if r377 updates these terms?
The updated version is published on this page with the effective date. Continuing to use your account after an update is published counts as acceptance of the revised terms. We recommend checking this page periodically if you want to stay current.
How do I dispute a policy decision or a transaction outcome?
Contact our support team via live chat or the support email in your account dashboard. Include your account reference and the specific transaction or clause you are querying. Policy disputes are handled separately from general support tickets to reach the right team faster.
Who is responsible for the rules that apply to my Nagad or Rocket transfer?
Both sets of terms apply at the same time. r377's terms govern the platform side of the transaction — your account balance, limits shown in your wallet, and any platform-level restrictions. Nagad's and Rocket's own terms govern the transfer itself on their end.