r377 Privacy Policy: How We Handle Your Account Data
r377 collects and uses your personal data only to operate your account, process deposits through Nagad and Rocket, and keep your session secure. This policy explains what we collect, why we collect it, and what choices you have — access depends on your local law and eligible regions.
Account Data Protected
Nagad & Rocket Transactions
Your Rights Explained
Contact Us Directly
POLICY SCOPE
What This Policy Covers and How It Applies
When you open an account on r377, we collect the information needed to verify your identity, process your wallet transactions, and maintain your session across devices. This includes your registration details, deposit records linked to Nagad or Rocket, device identifiers, and browsing activity within the platform. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable record-keeping obligations. If you close your account, we will retain only what is required by law and then delete the rest. Cookies and similar technologies are used to keep you logged in, remember your preferences, and measure how pages load on your mobile connection. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your account session functions. All data handling is subject to the laws of the jurisdiction where you access r377, and availability of this service depends on local law and eligible regions. If you have questions about how a specific piece of your data is used, the support routes listed on this page are the right place to start.
Nagad deposit records
Rocket transaction history
Account session data
Device and browser identifiers
Cookie preferences
INSIDE AND OUTSIDE
Where This Policy Applies
Understanding the boundary of this policy helps you know when r377 is responsible for your data and when a third party's own terms apply instead.
Account Access
This policy covers all data collected when you register, log in, or manage your account on r377, including the details you enter during the account setup process and any changes you make to your profile or wallet settings.
Wallet Transactions
Deposits and withdrawals processed through Nagad or Rocket involve data shared with those payment providers. Their own privacy terms govern how they handle your information on their side of the transaction.
Site Content and Games
Your activity within the r377 lobby — which games you open, session length, and device type — is covered by this policy. Game content is delivered by our studio partners, but the data collected during your session remains under this policy.
Third-Party Services
Links to external sites, social platforms, or third-party tools that appear on r377 are not covered here. Once you leave r377, the destination site's own privacy policy applies and we have no control over how they handle your data.
YOUR ACCOUNT CHOICES
Practical Rights You Can Act On
You have several concrete options when it comes to the personal data r377 holds on your account. You can request a copy of the data we hold about you by contacting our support team through the routes listed on this page. If any detail in your account — such as your registered name, contact number, or linked wallet — is incorrect, you can ask us to correct it. Where we are processing your data based on your consent, you can withdraw that consent at any time, though this will not affect processing that already took place. You can also ask us to delete your account data, subject to any legal retention obligations we must meet. We aim to respond to all data requests within a reasonable period; the support team will confirm the expected timeline when you get in touch. Availability of these rights may depend on local law and the eligible region from which you access r377.
Review Your Records
Contact support to request a summary of the personal data held on your account, including registration details and transaction history linked to your Nagad or Rocket wallet.
Correct Account Details
If your name, phone number, or any other account field is wrong, raise a correction request through the support chat or email route and we will update it after verifying your identity.
Raise a Data Question
For any question about how a specific piece of your data is used or stored, reach out directly. We will explain the purpose and legal basis for that data in plain terms.
Request Account Deletion
You can ask us to close your account and delete your data. We will process the request and retain only what applicable law requires us to keep, then confirm once the deletion is complete.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about your data or want to exercise any of the rights described in this policy, use the contact routes below. We do not publish response time commitments, but the support team will acknowledge your request and keep you updated.
Live Chat
Open the chat widget from any page on r377 to reach the support team directly. This is the fastest route for account-related data questions.
Email Support
Send your data request or privacy question to the support email address listed in your account dashboard under the Help section.
Account Help Centre
The Help section inside your signed-in account contains published policy documents and a form you can use to submit a formal data request.
HOW WE PROTECT DATA
Data Handling and Account Security at r377
We apply standard security measures to protect the data held on your r377 account, including encrypted connections for all account sessions and wallet transactions processed through Nagad or Rocket.
Encrypted Sessions
Every account session on r377 runs over an encrypted connection. This applies whether you are logging in on mobile or returning to the lobby on a desktop browser, keeping your credentials and transaction data in transit protected.
Data Retention
We keep your account data for as long as your account is active and for the period required by applicable law after closure. Data that is no longer needed and not subject to a legal hold is deleted on a rolling basis.
Cookie Controls
Cookies on r377 are used for session continuity, preference memory, and performance measurement. You can review and adjust cookie settings through your browser at any time; some functional cookies are required for the account session to work correctly.
Policy Update Notices
When this privacy policy changes in a material way, we will post a notice in the account area so you can review the update before your next session. Continued use of your account after a notice constitutes acceptance of the revised terms.
COMMON DATA QUESTIONS
Privacy Policy Questions Answered
These are the questions we hear most often about how r377 handles personal data and what your options are.
What personal data does r377 collect when I open an account?
We collect the details you enter during registration — name, contact information, and the wallet details you link for Nagad or Rocket deposits. We also collect device identifiers and session data generated when you use the platform.
Does r377 share my data with third parties?
We do not sell your data. We share only what is necessary with payment providers like Nagad and Rocket to process your transactions, and with service providers who help us operate the platform, all under data-processing agreements.
How do I request a copy of my account data?
Contact the support team via live chat or the email address in your account dashboard. Confirm your identity and specify what data you need. The team will respond with the available records and confirm the format they can provide.
Can I ask r377 to delete my account and data?
Yes. Submit a deletion request through the Help section in your account or via support chat. We will process it and retain only what applicable law requires, then confirm once the deletion is complete. Availability depends on local law and eligible regions.
How does r377 use cookies and can I turn them off?
Cookies keep your session active, remember your preferences, and help us measure page performance on mobile connections. You can manage them in your browser settings. Disabling functional cookies may affect how your account session and login work.
What should I do if I think my account data has been accessed without my permission?
Contact support immediately through live chat or email. Provide your account details and describe what you noticed. The team will review your account activity and advise on next steps, including securing your login credentials.